La rapida espansione dell’utilizzo degli strumenti digitali da parte dei consumatori verso i servizi offerti dalle attività di ristorazione ha messo in luce una serie di criticità connesse al rapporto con le piattaforme e alla reputazione digitale dei Pubblici Esercizi, spesso connessa alle recensioni online. La necessità di supportare le imprese del settore nei rapporti…
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